Hire an Adobe
Adobe Experience Manager Administrator
Find an AEM Administrator Who Keeps Your Platform Stable, Secure, and Performant
A skilled Adobe Experience Manager Administrator manages day-to-day AEM platform operations — environment configuration, deployment coordination, user management, performance monitoring, and disaster recovery planning. We place administrators who operate AEM with the discipline of a production system, not a creative tool.
- AEM environment management, deployment coordination, and user administration
- Performance monitoring, replication configuration, and Cloud Manager operations
- We screen for practical depth, not just certifications
- Contract, contract-to-hire, or full-time — your choice
- US and Canada talent. Shortlist in 5–10 business days.
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About CRM Force
Boutique means something different when the person who built the company has done the work.
Saad Ahmed spent 20 years as a CRM consultant, solution architect, and implementation lead — building marketing automation and CRM systems for clients from start-ups to publicly traded enterprises. He founded CRM Force to bring practitioner-led vetting to a space dominated by generalist agencies.
Every candidate goes through a two-step internal qualification process — reviewed by two separate evaluators before they reach you. We confirm experience, certifications, technical depth, and fit. You receive a shortlist, not a resume dump.
CRM consultants, architects, developers, and admins. Marketing automation specialists. RevOps leaders, business analysts, and project managers. If it touches the CRM or marketing technology stack, we place it. Contract, contract-to-hire, and direct hire — across all seniority levels.
We Recruit for You
Three reasons companies choose us over a traditional recruiter — and what makes the difference in practice.
Vetted by Someone Who Has Done the Work
Saad Ahmed, founder of CRM Force, spent 20 years as a CRM Consultant and Solution Architect — building HubSpot implementations, designing data models, and running client engagements himself. When he reviews a candidate for your role, he is not reading a job description. He is evaluating whether someone can do work he has done himself. That distinction matters.
No Resume Dumps. A Shortlist You Can Act On.
You receive 3 to 5 pre-vetted candidates, each with our written assessment — why we believe they fit your role, where they are strong, and what to probe in the interview. Our internal process puts every candidate through two separate evaluation stages before they reach you. You only meet people who have cleared the bar.
Three Engagement Models. One Standard.
Contract for short and long-term engagements. Contract-to-hire when you want to try before you commit. Direct placement for permanent roles. Every model includes the same sourcing, multi-stage screening, skills assessment, and reference validation. The delivery vehicle changes — the standard does not.
Our Recruitment Process
Four steps from brief to shortlist — no surprises, no padding, no wasted interviews.
We Learn Your Requirements
A focused role briefing call — not a generic intake form. We ask about portal size, Hub configuration, seniority level, technical depth required, team structure, and what a genuinely great candidate looks like for your specific situation. The brief matters more than most clients expect.
We Search Our Network
We work our pre-built database of CRM and HubSpot professionals alongside targeted outreach to passive candidates who are not actively applying. The majority of the people we present are not on job boards — they are available to the right opportunity, if the right person asks.
You Receive a Shortlist
Typically 3 to 5 pre-vetted candidates, each with our written assessment — not just a resume. We tell you why we believe each person is right for your specific role, where they are strong, and what you should probe in the interview. You decide who moves forward.
We Support You to Offer
We coordinate interviews, facilitate debriefs, provide market-rate compensation benchmarks, and support you through the offer stage. The search does not end when we send the shortlist — it ends when you have the right person in the role.
Need an AEM Administrator Fast?
We place CRM and Marketing Automation professionals across the US and Canada.
Industries We Serve
AEM administrators manage enterprise platforms across media, financial services, retail, and technology organizations. We place administrators with experience in: We work with organizations of all sizes — from growth-stage startups to publicly traded enterprises — across all major industries.
Not sure what you need? We can help you define the role.
One conversation is usually enough. No commitment required.
When You Need an Adobe Experience Manager Administrator
A few things we hear from clients before they reach out.
- Your AEM platform has no dedicated administrator and operational tasks are falling to developers or no one
- You need ongoing AEM environment management — deployments, replication monitoring, and incident response
- You are deploying AEM as a Cloud Service and need a Cloud Manager operator for environment and pipeline management
- Your AEM performance is degrading and you need proactive monitoring and tuning rather than reactive firefighting
- You need AEM user management, permissions governance, and CUG (Closed User Group) configuration maintained properly
How We Vet Adobe Experience Manager Administrators
AEM administration requires operational expertise across both the application layer and infrastructure. We assess:
Red Flags to Watch For
- No hands-on AEM environment administration — only end-user or authoring experience
- Cannot configure replication agents or Dispatcher — does not understand the AEM publish topology
- No Cloud Manager experience when AEM as a Cloud Service is in scope
- No performance monitoring discipline — reacts to outages rather than proactively monitoring platform health
Whatever your sector, we know CRM talent.
Tell us about the role and we will get back to you within one business day.
What an Adobe Experience Manager Administrator Focuses On
From environment operations to performance tuning, here is where AEM Administrators spend their time:
Environment Management
Manage AEM author, publish, and Dispatcher environments — configuration, upgrades, package installation, and operational health.
Deployment Coordination
Coordinate AEM deployments — package installation, content migration, replication flush, and release validation.
User & Permissions Management
Manage AEM users, groups, permissions, CUG configuration, and service accounts for author and publish environments.
Performance Monitoring & Tuning
Monitor AEM performance — Oak repository health, error.log analysis, query optimization, and Dispatcher cache tuning.
Cloud Manager Operations
Operate AEM as a Cloud Service through Cloud Manager — environment management, pipeline runs, log analysis, and health monitoring.
Backup & Disaster Recovery
Design and maintain AEM backup procedures, Oak repository snapshots, and tested disaster recovery runbooks.
AEM Administration Across Platform Types
AEM Administrators manage on-premise, managed services, and Cloud Service environments across enterprise organizations.
AEM as a Cloud Service
Organizations running AEM on Adobe's cloud infrastructure through Cloud Manager and auto-scaling services.
- Cloud Manager environment and pipeline management
- Cloud Service log access and health monitoring
- RDE (Rapid Development Environment) operations
- Cloud-native Dispatcher and CDN configuration
AEM On-Premise Environments
Enterprises running self-managed AEM 6.5 on internal or hosting provider infrastructure.
- Author/publish topology management
- Replication agent configuration and monitoring
- Dispatcher and Apache web server management
- Oak repository maintenance and Oak run tools
Adobe Managed Services (AMS)
Organizations on Adobe Managed Services needing operational coordination with Adobe and internal teams.
- Adobe support coordination and ticket management
- AMS environment configuration requests
- CDN and Fastly configuration coordination
- Shared responsibility model management
Multi-Environment Operations
Enterprises managing dev, stage, UAT, and production AEM environments across multiple teams.
- Environment promotion and release coordination
- Cross-environment content synchronization
- Multi-tenant environment governance
- Author cluster and publish farm management
Frequently Asked Questions
- What does an AEM Administrator do day-to-day?
- An AEM Administrator manages the operational health of AEM environments — monitoring replication queues, coordinating deployments, managing user access, investigating performance issues, applying patches, and ensuring backup and recovery procedures are in place and tested.
- Is AEM as a Cloud Service administration different from on-premise AEM?
- Yes — significantly. Cloud Service administration is primarily done through Cloud Manager rather than direct server access. Logs, environment management, and pipeline runs are accessed through Cloud Manager UI or API. On-premise AEM requires direct server and Oak repository access, Dispatcher configuration, and manual infrastructure management.
- Do AEM Administrators need programming skills?
- Not deep coding skills — but familiarity with OSGi console configuration, CRXDE Lite for property inspection, Oak run for repository maintenance, and basic scripting for automation tasks is important. AEM Administrators are not expected to build components, but they need enough technical depth to diagnose and triage platform issues.
- What is the Dispatcher in AEM and why does it need specialist management?
- The AEM Dispatcher is the caching and load balancing layer that sits in front of AEM publish instances — it determines what content is cached, how cache is invalidated, and which requests reach AEM. Misconfigured Dispatcher rules are a common source of AEM performance problems and security vulnerabilities. It requires specialist configuration and regular review.
Tell Us What You’re Looking For
Share the role, your timeline, and any must-haves. No commitment required.