Hire a Dynamics 365
Implementation Consultant
Find a Dynamics 365 Implementation Consultant who delivers go-lives on scope, on time, and with real end-user adoption.
Dynamics 365 Implementation Consultants lead end-to-end delivery — from requirements discovery through configuration, UAT, training, and go-live. They are the central delivery resource on a D365 project, bridging business stakeholders and the technical team. Strong implementation consultants reduce rework, manage scope, and ensure the system is configured to match real operational needs.
- D365 Implementation Consultants with full project lifecycle delivery experience
- Candidates screened for requirements depth, configuration expertise, and change management track record
- We screen for practical depth, not just certifications
- Contract, contract-to-hire, or full-time — your choice
- US and Canada talent. Shortlist in 5–10 business days.
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About CRM Force
Boutique means something different when the person who built the company has done the work.
Saad Ahmed spent 20 years as a CRM consultant, solution architect, and implementation lead — building marketing automation and CRM systems for clients from start-ups to publicly traded enterprises. He founded CRM Force to bring practitioner-led vetting to a space dominated by generalist agencies.
Every candidate goes through a two-step internal qualification process — reviewed by two separate evaluators before they reach you. We confirm experience, certifications, technical depth, and fit. You receive a shortlist, not a resume dump.
CRM consultants, architects, developers, and admins. Marketing automation specialists. RevOps leaders, business analysts, and project managers. If it touches the CRM or marketing technology stack, we place it. Contract, contract-to-hire, and direct hire — across all seniority levels.
We Recruit for You
Three reasons companies choose us over a traditional recruiter — and what makes the difference in practice.
Vetted by Someone Who Has Done the Work
Saad Ahmed, founder of CRM Force, spent 20 years as a CRM Consultant and Solution Architect — building HubSpot implementations, designing data models, and running client engagements himself. When he reviews a candidate for your role, he is not reading a job description. He is evaluating whether someone can do work he has done himself. That distinction matters.
No Resume Dumps. A Shortlist You Can Act On.
You receive 3 to 5 pre-vetted candidates, each with our written assessment — why we believe they fit your role, where they are strong, and what to probe in the interview. Our internal process puts every candidate through two separate evaluation stages before they reach you. You only meet people who have cleared the bar.
Three Engagement Models. One Standard.
Contract for short and long-term engagements. Contract-to-hire when you want to try before you commit. Direct placement for permanent roles. Every model includes the same sourcing, multi-stage screening, skills assessment, and reference validation. The delivery vehicle changes — the standard does not.
Our Recruitment Process
Four steps from brief to shortlist — no surprises, no padding, no wasted interviews.
We Learn Your Requirements
A focused role briefing call — not a generic intake form. We ask about portal size, Hub configuration, seniority level, technical depth required, team structure, and what a genuinely great candidate looks like for your specific situation. The brief matters more than most clients expect.
We Search Our Network
We work our pre-built database of CRM and HubSpot professionals alongside targeted outreach to passive candidates who are not actively applying. The majority of the people we present are not on job boards — they are available to the right opportunity, if the right person asks.
You Receive a Shortlist
Typically 3 to 5 pre-vetted candidates, each with our written assessment — not just a resume. We tell you why we believe each person is right for your specific role, where they are strong, and what you should probe in the interview. You decide who moves forward.
We Support You to Offer
We coordinate interviews, facilitate debriefs, provide market-rate compensation benchmarks, and support you through the offer stage. The search does not end when we send the shortlist — it ends when you have the right person in the role.
Looking for a D365 Implementation Consultant?
We place CRM and Marketing Automation professionals across the US and Canada.
Industries We Serve
D365 Implementation Consultants are needed in any organization running a Dynamics 365 implementation project — regardless of industry or module. We work with organizations of all sizes — from growth-stage startups to publicly traded enterprises — across all major industries.
Not sure what you need? We can help you define the role.
One conversation is usually enough. No commitment required.
Signs You Need a D365 Implementation Consultant
A few things we hear from clients before they reach out.
- You are starting a new D365 implementation and need a practitioner to lead delivery end-to-end
- Your current implementation is stalling — requirements are unclear and configuration is not matching business needs
- Your project is over budget because requirements were not captured correctly before build began
- You need someone who can run workshops, manage scope, and communicate with executive stakeholders
- The system was built by developers without a consultant — it works technically but users are not adopting it
What to Look For in a D365 Implementation Consultant
The strongest D365 Implementation Consultants combine certified platform knowledge with structured delivery skills.
Red Flags to Watch For
- Cannot describe a go-live they led — only junior delivery roles in larger projects
- Has never written a functional design document or run a business requirements workshop
- No UAT management experience — only technical testing by developers
- Cannot describe how they handled scope creep on a live project
Whatever your sector, we know CRM talent.
Tell us about the role and we will get back to you within one business day.
What a D365 Implementation Consultant Does
Implementation Consultants own every phase of the project — from first discovery workshop to post-go-live hypercare.
Business Discovery
Runs structured workshops with stakeholders across all business units to capture requirements, process flows, and system integration needs.
Design Documentation
Produces functional design documents, process maps, and configuration specifications that the development team builds from.
Platform Configuration
Configures D365 — entities, forms, views, business rules, workflows, and dashboards — to match the agreed functional design.
UAT Management
Builds test scripts, coordinates UAT sessions with business users, and manages defect resolution before go-live sign-off.
Training Delivery
Builds role-based training materials and delivers training sessions that enable end users to adopt D365 effectively after launch.
Go-Live & Hypercare
Manages go-live execution and provides intensive post-launch support until the system is stable and business teams are self-sufficient.
D365 Modules Implementation Consultants Cover
Implementation Consultants specialise across the full Dynamics 365 module suite.
Sales Cloud
Dynamics 365 Sales implementation.
- Lead and opportunity management
- Sales forecasting configuration
- Copilot AI features
- Sales accelerator and playbooks
Customer Service
Dynamics 365 Customer Service.
- Case management and routing
- Omnichannel configuration
- Knowledge base setup
- SLA and entitlement design
Marketing & Journeys
Customer Insights – Journeys.
- Email journey configuration
- Segment and lead scoring
- Real-time marketing setup
- Event management
Field Service
Dynamics 365 Field Service.
- Work order configuration
- Scheduling board setup
- Mobile app deployment
- SLA and agreement management
Frequently Asked Questions
- What is the difference between a D365 Implementation Consultant and a D365 Solution Architect?
- An Implementation Consultant leads the delivery of a specific project — running workshops, configuring the platform, managing UAT, and driving adoption. A Solution Architect designs the overall program architecture — making the foundational platform, integration, and governance decisions before consultants begin their work. Large programs often need both.
- How long does it take to hire a D365 Implementation Consultant?
- CRM Force typically delivers a shortlist within 5 to 10 business days. Implementation Consultants with full project lifecycle experience — from discovery to go-live — are in consistent demand.
- Do D365 Implementation Consultants need Microsoft certifications?
- Module-specific certifications (MB-210, MB-230, MB-240) are strong signals and demonstrate current platform knowledge. What matters more is a portfolio of implementations they have led end-to-end, not just participated in.
- Can a D365 Implementation Consultant work alongside a larger SI team?
- Yes — and this is common for mid-market implementations. The consultant leads the business-facing delivery work while a larger SI manages technical development and integration. CRM Force can help you find a consultant who has worked effectively in this hybrid delivery model.
Tell Us What You’re Looking For
Share the role, your timeline, and any must-haves. No commitment required.